Carpet Specifications, Care and Warranty


Your Wools of New Zealand carpet will look good for years, here are all the details of how to keep it at its best.

Wools of New Zealand are committed to making carpets of exceptional quality.  We make sure our carpets are planet, people and style friendly at affordable prices .. that don’t cost the earth. We also make sure our carpets will last a long time, reducing the impact on the environment whilst you own a Wools of New Zealand carpet.

Care and Maintenance

We use the very best carpet fibre in our products so they will stand the test of time. One of the things we do to ensure owning a Wools of New Zealand carpet does not cost the earth is to provide care and maintenance advice.

It takes time for all new carpet to settle in a home.  Wool carpets offer long term benefits to consumers – not only are they more durable and stain resistant over time, but they also make homes safer, healthier, warmer and drier.  The most important things you can do are vacuum regularly, attend to spills immediately and have your carpet routinely cleaned by a professional.

Follow our care and maintenance guide to assist you in caring for your new woollen carpet.

Care & Maintenance
Living room with large sliding glass doors showcasing mountains and sky outside. The room has a green sofa with pillows, an orange armchair, a wooden coffee table with decorative items, and a wooden sideboard with vases and artwork on the wall.

Warranty

Wools of New Zealand warrant all our carpets against defects in materials and workmanship for up to 15 years when installed in a private household.  The warranty includes a 15-year warranty against visible damage caused by insect or moth infestation.  Our carpet yarns are treated with Pyrethrin, a natural insecticide extracted from the Chrysanthemum flower, a plant native to north-eastern Europe, Asia, and Eastern Africa. Pyrethrin is not harmful to humans or animals and only effects insects if they consume the wool it is attached to

Download Warranty
Interior of a modern living room with large glass windows showing a scenic mountain view. The room is decorated with a beige sofa, a red armchair, plants, artwork of sheep and a sheepdog on the wall, and a wooden cabinet. There is a coffee table with a cup and a book, and a cozy blanket on the sofa.

Broadloom Carpet Residential BPIR Declaration

Building Product Information Requirement (BPIR) declaration to satisfy the provisions of the Building Regulations Act 2022.

BPIR Declaration

View our beautiful New Zealand wool carpets

Living room with large windows showing lush green outdoor scenery, a beige sofa with a golden retriever lying on it, two green armchairs, a wooden coffee table with a potted cactus and a coffee mug, and a colorful sheep painting on the wall.
Close-up of a textured grey and brown knitted fabric or carpet.

Hetherset

Living room with large windows showing a garden with plants, a stone water fountain, a green sofa with pink cushions, a wooden coffee table with a sheep figurine and a vase, a wooden bookshelf with books, a potted plant, and a colorful painting on the wall with the words "I will need wood."
Close-up of beige textured carpet fibers.

Klifden

Living room with large floor-to-ceiling windows showing a scenic mountain landscape, tan sofa with knitted throws, orange armchair, small wooden side table with a mug and book, potted plants, a painting of sheep and a large sheep on the wall, and a wooden cabinet with a sheep sculpture and a vintage-style radio.
Close-up of a beige textured woven fabric, possibly a carpet or upholstery material.

Rolling Downs

View all carpet ranges

Carpets that don’t cost the earth